2 Big Affiliate Improvements



We’ve listened to your feedback again (and also thanks to Nathan Brown for his wise suggestions) and made 2 BIG improvements as a result:

1. We’ve further improved the affiliate sign up flow so that your affiliates have an even easier, faster, and overall better user experience when trying to promote your offers.

2. We’ve also improved how we report EPC (earnings per click) specifically for affiliates — making it very useful for them to choose the right offer to promote in exchange for predictable commissions.

The First Improvement

Now your affiliates have an even easier, faster, and overall better user experience when trying to promote your offers.

As before, for affiliates to promote your offer — all you need to do to is to give them the Affiliate Page URL of your product, which can found inside your product settings >> [integration settings] >> [affiliate page url]:

affiliate page url

When your affiliate clicks this url and he doesn’t have a Zaxaa account yet or if he’s not logged in to this Zaxaa account, he’ll see this page:

affiliate page not logged in

If he’s already logged in to his Zaxaa account, he can instantly get his affiliate link and promo tools that you’ve provided — which he can then immediately start promoting your product.

The Second Improvement/New Feature

…is in how we report EPC (earnings per click) specifically for affiliates — making it very useful for them to choose the right offer to promote in exchange for predictable commissions.

Affiliates have a lot of options to choose which offers they want to promote. Not surprisingly, one of the most important factors they take into account is EPC.

The higher the EPC, the more enticing it is for affiliates to promote.

Previously, you can only see the EPC for sellers.

E.g. EPC is $5 — this does not mean that an affiliate is getting $5 EPC. It simply means the seller is getting $5 EPC. To get the Affiliate EPC, you have to multiply that number by the commission % the seller is offering.

So if the seller is paying out 50% commissions, Affiliate EPC is $2.50

If the seller is paying out 30% commissions, Affiliate EPC is $1.50

But even multiplying like that is not entirely accurate, as the seller is also selling to his list — which means he’s going to have a higher conversion than yours because he is promoting his offer to his own list — meaning these people in his list has already warmed up to him. In essence, the calculation above is a bit skewed and an affiliate should expect slightly lower numbers.

What we did to improve the stats is we now provide TRUE Affiliate EPC.

Formula to calculate this = total commissions received by all affiliates/total unique visitors sent by all affiliates.

E.g. Your sales page receives a total of 500 unique visitors that are sent by affiliates. 7 of them bought your product @$100. Your product pays out 50% commissions.

This means Affiliate EPC = (7x$100×50%)/500 = $0.70

But we didn’t stop there!

While the data is now getting more accurate, there will always be scammy/junk affiliates who send low quality traffic (traffic exchange networks, spams, etc.)

This means the Affiliate EPC number is still going to be skewed — lower than it should be.

On the other hand, we also have Sellers/Vendors who like to cherry pick their top performing affiliate and showcase their “above the top EPC” on the affiliate page in an effort to convince other affiliates to promote their offers. What we know is that these results are not typical and hence should not be used as guidelines as to what kind of Affiliate EPC one can expect — i.e. Affiliate EPC in this case is higher than it should be.

So what’s an affiliate to do to get the most accurate Affiliate EPC data?

A more accurate and unbiased way is to list out the top 10 affiliates for a particular offer. But it can’t just be any affiliate. The affiliate has to make at least 10 sales to make it into this “top 10″ list. Otherwise, affiliates buying via their own link will also make it to this list as they’ll only purchase it once and get a very high conversion (and hence Affiliate EPC) — which again will skew this number.

Now that you have:

– the average Affiliate EPC
– the average Top 10 Affiliate EPC
– the Affiliate EPC of every single top 10 affiliate

you’ll have a more accurate expectation as to what kind of results you can get when promoting an offer.

All these data can now be seen on the Promote Products (Marketplace) page and on the Affiliate Page of your product.

Promote Products (Marketplace)

hover your mouse aff epc

top 10 aff epc

 

.

Affiliate Page Of Your Product (should you choose to display it)

top 10 aff epc on affiliate page

top 10 aff epc 2

From the screenshot above, it can be deduced that even though the Affiliate EPC average is only $0.29, the top 10 Affiliate EPC is $2.43 — meaning if you’re a legitimate marketer who knows what you’re doing, you can expect an Affiliate EPC nearer to $2.43 than $0.29

If you don’t already have a Zaxaa account, you can sign up for FREE here.

What do you think about these improvements and new features? Let us know your thoughts by leaving a comment below…

New Feature: Get Custom Info From Your Customers



Yes it’s time to announce the release of another new feature.

This time it’s the ability for you as the product seller to get any kind of information you want from your customer, on the Checkout page.

E.g. You can ask for their birthday, hobby, phone number, other personal info, etc.

The collected info will be available for your viewing on the Sales Report page >> go to the relevant transaction >> detail. You can also export this data in csv, excel, pdf, or print them on a white paper.

You can then use this data to get to know your customers better so that you can tailor more to their needs and wants — which of course will bring in more sales for you!

How To Get Custom Info From Your Customers

1. Make sure you’re in Advanced View (switch between Advanced and Simple View on the right tab on every Zaxaa page)

2. Go to your product settings >> [general settings] >> [ask custom info on checkout page] >> yes

custom info

Then simply the easy on-screen instructions and save your changes, and you’re good to go!

Let me know what you think about this new feature in a comment below…

New Feature: Your Customers Can Update Their Credit Cards & Subscriptions Directly Within Zaxaa



Yes! We’ve released 2 more new Seller features:

1. Customers can update their credit card from within Zaxaa to continue paying for your recurring/subscription offers

This is useful because when their credit card expires/about to expire, they can easily and quickly update their credit card and billing details so that they can continue to pay for your offers.

2. Customers can switch their subscriptions/plans from within Zaxaa

This is useful when you have multiple plans — e.g. Silver, Gold, Platinum and customers want to switch from one plan to another. All they need to do is simply login to their account and switch.

Note: These 2 features can only be used for transactions that take payments using Stripe or Authorize.net

How Customers Can Update Their Credit Card

Login to their customer portal here and they’ll see a screen like this:

update cc

Click the “VISA” icon and customers will be brought to a screen where they can easily update their credit card and billing details.

Note: The “VISA” icon is only available for recurring/subscription products since that’s what the purpose of updating the credit card is for — so that customers can continue paying for your subscription offers.

How Customers Can Switch Their Subscriptions/Plans

Login to their customer portal here and they’ll see a screen like this:

update subscription

Click the “arrow pointing upwards” icon as shown above and customers will be brought to a screen where they can easily switch/update their subscriptions/plans.

As always, we’re very excited to release these new features to you!

What do you think? Any comments or thoughts please leave them below.

New Feature: Wishlist Member Integration



We already have our very own WordPress membership plugin called Zaxaa Member.

However, we receive feedback that some of our users are already using Wishlist Member for their existing membership sites, and as such want to keep things simple and manageable by continuing to use their Wishlist-powered membership sites instead of installing a new membership script.

We listened, and we’re proud to announce that Zaxaa now integrates with Wishlist Member.

How To Integrate With Wishlist Member

From inside your product settings >> [general settings] >> [more settings] >> [Membership Integration] >> yes

wishlist member

From there, simply follow the on-screen instructions.

Note: We still recommend that you use Zaxaa Member if you’re starting a new membership site, as it is the official WordPress membership plugin from Zaxaa, developed by Zaxaa for Zaxaa.

What do you think about this new integration? Let us know in the comments below!

New Feature: Block Sales From Certain Countries



This new feature has been implemented based on the feedback from a number of users.

Whatever your reason is, you can now block sales from certain countries if you want.

One of the reasons might be because of the new EU VAT rules. Another reason could be you’re selling physical products and you only want to ship to your home country.

How To Block Sales From Certain Countries

From inside your product settings >> [general settings] >> [more settings] >> [Block Sales From Certain Country(ies)] >> yes

block sales

Under [Redirect URL] field >> simply enter the url you want to redirect people (who are blocked) to.

You can login to your Zaxaa account here.

If you don’t have one yet, you can sign up for an account here.

What do you think of this new feature? Please leave your thoughts below.

New Feature: Split Test Sales Page



For Premium Automation users — did you know that you can now use Zaxaa’s built-in split-testing feature to split-test your sales page?

So you create 2 or more versions of your sales page, and then direct traffic to them, and see which one is converting the most sales for you.

Once you’ve found the winner, create another split test with the objective of beating this winner. Repeat the process over and over again, and you’ll consistently improve your conversions — which basically means more money in your pocket :)

How To Create A Split Test

As usual, make sure you’re in [advanced] view (the right tab on every Zaxaa page).

Go inside your product settings >> [page settings] >> [sales page settings] >> [use split test] >> select [yes] and follow the easy on-screen instructions:

split test

You can add as many versions as you want (the above example shows 3 versions).

We also have an advanced feature to let you create a “set-n-forget” campaign (if you want):

split test2

At any time, you can check your split test stats by going to [reports] >> [product] >> [my split test stats].

Note: Again, this feature is only available for Premium Automation users.

Login to your account now to start creating your split test.

If you’re not a Premium Automation user yet, you can upgrade your account here.

If you don’t have a Zaxaa account yet, you can sign up here.

Happy Split Testing!

If you have any questions or comments, please leave them below…

New Feature: VAT For EU Countries



Update January 7, 2015:

We received a number of feedback asking the ability to just block sales from the whole EU or a certain country or group of countries, and we’ve listened and implemented this suggestion. More about this here.

A few months ago we released the original VAT feature that allows sellers to charge VAT to their customers.

Now, we’ve improved upon this VAT feature to comply with the new EU rules for 2015 — which states that the seller will need to charge the VAT rate of the country the customer is in.

Thank you for your suggestions over in our Feature Requests section.

To enable this feature, simply edit your product settings > [general settings] > [use VAT] > [yes] > [apply to European countries] > [yes] > [save changes]

vat-eu

Click the [?] tooltip and you’ll see the various VAT rates:

eu-vat-rate

Update

When this post was initially published, we forgot to inform you that you can view the VAT information gathered from your customers like the country they’re in, the amount of VAT charged, as well as other detailed info related to the transaction, on your Sales Report page >> find the transaction >> details (the document icon)

sales report details

You can also export the data into excel, csv, or pdf by clicking one these icons at the top:

export icons

We hope you enjoy this new enhanced feature!

If you don’t already have a Zaxaa account, you can sign up for a FREE account here.

If you already have a Zaxaa account, you can login to your account here and instantly enable this feature.

New Feature: Set The Default Payment Method



It’s time for another new feature!

When activating more than 1 payment processor/gateway inside your product settings, you can now set which payment processor/gateway you want to be the default one.

E.g. For your Yoga Training Course, you take payments using Stripe and PayPal, and you want to set Stripe as the default payment method.

Inside your product settings, simply choose these 2 payment processors and set Stripe as the default:

set default payment processor

Remember to save your changes.

When customers go to the Checkout page, they’ll see this:

pay with options

This gives YOU more control to take payments using YOUR preferred payment processor/gateway, while at the same time allowing customers to pay using THEIR preferred way.

If you already have a Zaxaa account, login to your account to enjoy this new feature.

If you don’t have one yet, click here to create a free Zaxaa account.

Any questions, feel free to leave them in the comment box below!

New Feature: Manually Approve Every Single Affiliate



You can now manually approve each and every single affiliate before they can promote your products (if you want).

Some sellers run closed affiliate programs and only want those affiliates that they know personally to be able to promote. This is a great feature for them.

There are also other sellers who just want to approve affiliates who have a proven track record and don’t want to do anything with low quality affiliates sending junk traffic. This is a great feature for them too.

How Enable/Disable Manually Approve Affiliates

The default setting for “Manually Approve Affiliates” is “no” — meaning all affiliates are automatically approved for DELAYED commissions.

You can change this setting.

Simply go to the Affiliate Settings page (make sure you’re in “Advanced View” >> settings >> affiliate >> affiliate settings), scroll to where you see this:

manually approve affiliates

and select “Yes” if you want to manually approve every single one of your affiliates.

After this is done, every time someone wants to promote your product, you as the seller will get an email notification. You can then go to the Affiliate Requests page (reports >> affiliate requests) and approve/reject him.

We’d like to hear from you, please leave us a comment below…

New Feature: Product Partners Can See Stats



Today’s new feature is the ability for Product PARTNERS to see how well the product they’ve partnered with someone is doing.

Product Partners are people who are in partnership with a product vendor for a particular product.

Example:

You partner up with John for the Stamp Collecting product, on a 50-50 profit sharing basis. John is the one who sets up the product inside Zaxaa for sale (i.e. John is the seller). John adds you as a partner using our Partnership feature (inside your product settings >> general settings >> enable profit sharing [partnership]), like this:

partner setting

Note 1: You can set up more multiple Product Partners if you want, and you can also split the profits however you want, it doesn’t have to be 50-50

Note 2: All partners need to have Zaxaa accounts. They don’t need to be a paid user, free users will work, and they can sign up for a free account on this page. Simply choose the “Instant Automation” plan.

Previously, only the seller (John) can see how well the product is selling (i.e. product stats). Now, with this new feature, you as the PARTNER can also see everything John sees for this partnership product, as though you’re the seller.

No more “bothering/pestering” your partner for product stats. Now you know EXACTLY how your partnership product is doing.

Peace of mind. Yay!

How To See Product Stats (As Partners)

First, make sure you’re in “Advanced View”.

On the top right select >> Affiliate/Partner Mode >> Reports >> Partner >> choose a report you’d like to view

partner1

Login to your account now to enjoy this new feature.

If you don’t have an account yet, you can sign up for a free account on this page. Simply choose the “Instant Automation” plan.

Do you like this new feature? Please LIKE us below if you do, and do leave us a comment below telling us what you think…