Customize Your Transactional Emails



Even though we haven’t updated this blog in a while, it doesn’t mean that we haven’t been developing and improving Zaxaa.

It’s just that we haven’t had the chance to announce what improvements and new features we’ve rolled out to the platform.

And it’s what we’ve always been doing since we first built Zaxaa — push out improvements and enhancements first, and announcing them second (or third…) (or fourth…)

(But we know we should improve on the announcement side of things, but we’ll leave that topic for another day.)

Today we’d like to let you know about a new feature that’s already available in your account. Some of you might even have utilized this feature.

Anyway, a few months ago we’ve implemented a new feature where you can customize the transactional email settings and content that are sent out to your customers.

Transactional Email Settings

Previously all emails are sent…

From: Zaxaa

Reply-To Email: noreply [at] zaxaa [dot] com

Now, you can change both the “From” to your business name and “Reply-To Email” to your customer service email.

Transactional Email Content

Among other things, you can now customize email content for these…

Customer receipt

Affiliate sale notification

 

Recurring billing customer receipt

Recurring billing affiliate sale notification

Rebill reminder to customers

 

Subscription cancellation notification

Refund notification

 

Offline Payment notifications


To get the full list of what transactional emails you can customize, and to actually customize these emails, go to [Settings] >>  [Email] >> [Email Content Settings].

Note: Please keep in mind you need to be in “Advanced View” in order to see this option.

(click image to enlarge)

transactional email content settings

To make things easier for you, we have also included pre-filled content in all the emails, along with dynamic macros/variables that pertain to each recipient.

All you need to do from here is simply edit to your liking. And yes, you can also insert other languages and replace the English pre-filled content!

Login to your account now and start customizing your way :-)

Enjoy. What say you?

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