Category Archives: News & Announcements

New App Integration: Zaxaa cart integration with Drip



Another new app integration has been completed.  And it’s with Drip this time.

With this integration, you can directly integrate Drip with your Zaxaa account on your product settings.

Image 2018-07-25 at 4.22.20 PM

You can see the details of how you can integrate Zaxaa with Drip on this knowledge base article:

New App Integration: Zaxaa cart integration with ActiveCampaign



We are glad to announce that now Zaxaa cart has direct integration with ActiveCampaign.

With this new app integration, now you don’t need to use the form code and manually paste the code in your product settings as the integration can be set directly from “Settings > External App Integration”.

Image 2018-07-19 at 1.17.35 PM

You can see the details of how you can integrate Zaxaa with ActiveCampaign on this knowledge base article:

Zaxaa Zapier App Updates



As our Zaxaa Zapier App usage increases, we’re going to release the Zaxaa Zapier App as a public app. Hence we have to do necessary changes to comply Zapier policy.

These changes may require you to do necessary changes to your Zaxaa integration in your connected Zaps. But please do not worry as these are minor changes.

Here the changes you need to know:

  • Date time value will be given in standard ISO 8601 format. The old format was like this 2018-07-01 12:30, moving forward it will be given like this 2018-07-01T12:30+00:00. There are 3 variables using date time value which are transaction_time (in New Sale trigger), refunded_at (in New Refund trigger), canceled_at (in New Cancellation trigger).
  • Boolean variable will have “Yes”/”No” value instead of 1/0. Fortunately there is only one kind of this variable in Zaxaa Zapier App which is is_first_payment.

If you do use those variable then please make sure to do necessary changes so your integrations can still work properly. Otherwise, you may ignore this update.

Please click here to see details how you can use Zaxaa App in Zapier.

That’s all you need to know. Feel free to get in touch with us if you have any further inquiries :)

WishList Member Update: Existing ember password won’t be changed if they buy another product



On our previous integration with WishList member, existing member password will be changed if they buy another product from the seller. E.g customer A did the first time purchase of product X then changed their membership password. If they buy another product (product Y), then their password will be changed to the old one.

With this newest update, their password won’t be changed if they buy another product. Changelogs:

  • Wishlist member password won’t be changed if the member is the existing one. The email access will be still sent with password information set as “{Your password}” like this:

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  • If the member is a new one, then the password will be created by Zaxaa and the password will be written in email access as before e.g.

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Zaxaa Member v1.9.13



We’ve updated Zaxaa Member to be compatible with Thrive Architect. Previously there was a conflict.

GDPR New Features For Zaxaa



GDPR is such a boring topic isn’t it?

We thinks it’s mehhhhhhhhh 😩😩

And we’re sure you feel the same way.

But if you have leads and customers from the EU, nothing can’t be done about this boring stuff.

You need to make sure you’re GDPR-compliant.

GDPR deadline is May 25, 2018.

That said, we’ve introduced 4 new features to comply with GDPR:

2 features for Zaxaa cart

2 features for BEATSMail

Make sure you take the steps to implement them so that you become GDPR-compliant.

Have an amazing day as always!

December 2017 Update



Hey folks, below is a screenshot of the update and improvements we’ve made to the platform for the past few months.

Apologies for not announcing the update every month. Click the image to view a larger version.

zaxaa dec 2017 - 1

zaxaa dec 2017 - 2

Recover ‘Almost Lost’ Sales



This new feature that we’ve just released recover ‘almost lost’ sales for you without you having to do anything extra on your part.

With subscription offers, there is always going to be ‘failed payments’ — i.e. payment can’t be retrieved from your customers’ payment method on file.

There are various reasons for this:

* The credit card provided has expired
* The credit card does not have sufficient funds
* The credit card has been terminated/closed
* The payment has been declined by the credit card provider
* Etc

Whatever the reason is… with this new feature, our system automatically notifies your customers that their payment method on file can’t go through, and prompts them to update their credit card or payment details.

This will recover some ‘almost lost’ sales every month for you. Multiply that by 12 and you’ll save some significant amount of sales over the next year!

You don’t have to do or activate anything in your account. This feature is automatically enabled in your account.

Happy Selling!

Zapier Integration Complete



Hey Folks!

Excited to announce that our Zapier integration is now complete.

As with the case with new apps released inside Zapier, our Zaxaa app inside Zapier is currently in beta status.

With Zapier you can automate tasks with any app you want like Gmail, MailChimp, Slack, GetResponse, etc.

For example, if you have a new sale on Zaxaa and you want to send an email to your partner or accountant, you can create a Zap (Zapier app) between Zaxaa as the Trigger and GMAIL as the Action. Or if you want to send a direct Slack message to your teammate when a refund occurs, you can create a Zap between Zaxaa as the Trigger and Slack as the Action. With this integration you can automate any repetitive tasks or even advanced tasks between Zaxaa and any other apps inside Zapier.

We invite you to give it a try, especially for folks who requested this integration.

To see what our app inside Zapier can do, and how to actually connect Zaxaa and Zapier, see this article.

* Please note that Zapier integration is only for Premium Automation users and above.

Customize Your Transactional Emails



Even though we haven’t updated this blog in a while, it doesn’t mean that we haven’t been developing and improving Zaxaa.

It’s just that we haven’t had the chance to announce what improvements and new features we’ve rolled out to the platform.

And it’s what we’ve always been doing since we first built Zaxaa — push out improvements and enhancements first, and announcing them second (or third…) (or fourth…)

(But we know we should improve on the announcement side of things, but we’ll leave that topic for another day.)

Today we’d like to let you know about a new feature that’s already available in your account. Some of you might even have utilized this feature.

Anyway, a few months ago we’ve implemented a new feature where you can customize the transactional email settings and content that are sent out to your customers.

Transactional Email Settings

Previously all emails are sent…

From: Zaxaa

Reply-To Email: noreply [at] zaxaa [dot] com

Now, you can change both the “From” to your business name and “Reply-To Email” to your customer service email.

Transactional Email Content

Among other things, you can now customize email content for these…

Customer receipt

Affiliate sale notification

 

Recurring billing customer receipt

Recurring billing affiliate sale notification

Rebill reminder to customers

 

Subscription cancellation notification

Refund notification

 

Offline Payment notifications


To get the full list of what transactional emails you can customize, and to actually customize these emails, go to [Settings] >>  [Email] >> [Email Content Settings].

Note: Please keep in mind you need to be in “Advanced View” in order to see this option.

(click image to enlarge)

transactional email content settings

To make things easier for you, we have also included pre-filled content in all the emails, along with dynamic macros/variables that pertain to each recipient.

All you need to do from here is simply edit to your liking. And yes, you can also insert other languages and replace the English pre-filled content!

Login to your account now and start customizing your way :-)

Enjoy. What say you?