Category Archives: News & Announcements

Zaxaa Zapier App Updates



As our Zaxaa Zapier App usage increases, we’re going to release the Zaxaa Zapier App as a public app. Hence we have to do necessary changes to comply Zapier policy.

These changes may require you to do necessary changes to your Zaxaa integration in your connected Zaps. But please do not worry as these are minor changes.

Here the changes you need to know:

  • Date time value will be given in standard ISO 8601 format. The old format was like this 2018-07-01 12:30, moving forward it will be given like this 2018-07-01T12:30+00:00. There are 3 variables using date time value which are transaction_time (in New Sale trigger), refunded_at (in New Refund trigger), canceled_at (in New Cancellation trigger).
  • Boolean variable will have “Yes”/”No” value instead of 1/0. Fortunately there is only one kind of this variable in Zaxaa Zapier App which is is_first_payment.

If you do use those variable then please make sure to do necessary changes so your integrations can still work properly. Otherwise, you may ignore this update.

Please click here to see details how you can use Zaxaa App in Zapier.

That’s all you need to know. Feel free to get in touch with us if you have any further inquiries :)

WishList Member Update: Existing ember password won’t be changed if they buy another product



On our previous integration with WishList member, existing member password will be changed if they buy another product from the seller. E.g customer A did the first time purchase of product X then changed their membership password. If they buy another product (product Y), then their password will be changed to the old one.

With this newest update, their password won’t be changed if they buy another product. Changelogs:

  • Wishlist member password won’t be changed if the member is the existing one. The email access will be still sent with password information set as “{Your password}” like this:

A2Bt5qY

  • If the member is a new one, then the password will be created by Zaxaa and the password will be written in email access as before e.g.

QMM91DN

Zaxaa Member v1.9.13



We’ve updated Zaxaa Member to be compatible with Thrive Architect. Previously there was a conflict.

GDPR New Features For Zaxaa



GDPR is such a boring topic isn’t it?

We thinks it’s mehhhhhhhhh 😩😩

And we’re sure you feel the same way.

But if you have leads and customers from the EU, nothing can’t be done about this boring stuff.

You need to make sure you’re GDPR-compliant.

GDPR deadline is May 25, 2018.

That said, we’ve introduced 4 new features to comply with GDPR:

2 features for Zaxaa cart

2 features for BEATSMail

Make sure you take the steps to implement them so that you become GDPR-compliant.

Have an amazing day as always!

December 2017 Update



Hey folks, below is a screenshot of the update and improvements we’ve made to the platform for the past few months.

Apologies for not announcing the update every month. Click the image to view a larger version.

zaxaa dec 2017 - 1

zaxaa dec 2017 - 2

Recover ‘Almost Lost’ Sales



This new feature that we’ve just released recover ‘almost lost’ sales for you without you having to do anything extra on your part.

With subscription offers, there is always going to be ‘failed payments’ — i.e. payment can’t be retrieved from your customers’ payment method on file.

There are various reasons for this:

* The credit card provided has expired
* The credit card does not have sufficient funds
* The credit card has been terminated/closed
* The payment has been declined by the credit card provider
* Etc

Whatever the reason is… with this new feature, our system automatically notifies your customers that their payment method on file can’t go through, and prompts them to update their credit card or payment details.

This will recover some ‘almost lost’ sales every month for you. Multiply that by 12 and you’ll save some significant amount of sales over the next year!

You don’t have to do or activate anything in your account. This feature is automatically enabled in your account.

Happy Selling!

Zapier Integration Complete



Hey Folks!

Excited to announce that our Zapier integration is now complete.

As with the case with new apps released inside Zapier, our Zaxaa app inside Zapier is currently in beta status.

With Zapier you can automate tasks with any app you want like Gmail, MailChimp, Slack, GetResponse, etc.

For example, if you have a new sale on Zaxaa and you want to send an email to your partner or accountant, you can create a Zap (Zapier app) between Zaxaa as the Trigger and GMAIL as the Action. Or if you want to send a direct Slack message to your teammate when a refund occurs, you can create a Zap between Zaxaa as the Trigger and Slack as the Action. With this integration you can automate any repetitive tasks or even advanced tasks between Zaxaa and any other apps inside Zapier.

We invite you to give it a try, especially for folks who requested this integration.

To see what our app inside Zapier can do, and how to actually connect Zaxaa and Zapier, see this article.

* Please note that Zapier integration is only for Premium Automation users and above.

Customize Your Transactional Emails



Even though we haven’t updated this blog in a while, it doesn’t mean that we haven’t been developing and improving Zaxaa.

It’s just that we haven’t had the chance to announce what improvements and new features we’ve rolled out to the platform.

And it’s what we’ve always been doing since we first built Zaxaa — push out improvements and enhancements first, and announcing them second (or third…) (or fourth…)

(But we know we should improve on the announcement side of things, but we’ll leave that topic for another day.)

Today we’d like to let you know about a new feature that’s already available in your account. Some of you might even have utilized this feature.

Anyway, a few months ago we’ve implemented a new feature where you can customize the transactional email settings and content that are sent out to your customers.

Transactional Email Settings

Previously all emails are sent…

From: Zaxaa

Reply-To Email: noreply [at] zaxaa [dot] com

Now, you can change both the “From” to your business name and “Reply-To Email” to your customer service email.

Transactional Email Content

Among other things, you can now customize email content for these…

Customer receipt

Affiliate sale notification

 

Recurring billing customer receipt

Recurring billing affiliate sale notification

Rebill reminder to customers

 

Subscription cancellation notification

Refund notification

 

Offline Payment notifications


To get the full list of what transactional emails you can customize, and to actually customize these emails, go to [Settings] >>  [Email] >> [Email Content Settings].

Note: Please keep in mind you need to be in “Advanced View” in order to see this option.

(click image to enlarge)

transactional email content settings

To make things easier for you, we have also included pre-filled content in all the emails, along with dynamic macros/variables that pertain to each recipient.

All you need to do from here is simply edit to your liking. And yes, you can also insert other languages and replace the English pre-filled content!

Login to your account now and start customizing your way :-)

Enjoy. What say you?

New Feature: Invite Your Team To Manage Your Zaxaa Account



We’ve listened to your feedback again!

This time we’ve released another new feature to bring more power to your Zaxaa account. It’s the ability to invite your team members to manage your business via your Zaxaa account.

Whether it’s allowing your virtual assistant or outsourcer to set-up funnels and email campaigns for you… or giving your accountant to view and download your sales reports… or having your customer service specialist do refunds or cancel subscriptions… it’s all very easy to invite them access to your Zaxaa account… each with their own specific roles and permissions.

Now you can grow your business by hiring team members to help take your business to the next level. You’ll have less clutter and more time to focus on higher value activities. Leave the daily mundane tasks to your team members.

How To Invite Team Members

Go to the Manage My Teams page(Settings >> Teams):

zaxaa-teams

Simply enter the email of your team member >> select the role >> and click “Send Invite”. Your team member will receive an email invite and he simply needs to click the link inside the email to access your Zaxaa account in accordance with the permissions you grant him to.

We hope you enjoy this new addition to Zaxaa.

Note: This feature is only available to Premium and Ultimate users.

Let me know your thoughts in a comment below. I read each and every comment. Have an awesome day!

New Feature: How To Increase Sales Without Increasing Your Traffic Or Subscribers (Part 2)



In our last new feature update, we informed you that inside your email sequence you now can target those contacts who have not opened your emails or clicked links inside your emails.

Then you can either resend them the same email with a different subject OR a totally new email (different subject and different content).

By doing this, more contacts are going to open and click your emails… which translates to deeper engagement and ultimately more sales for you.

Now it gets BETTER.

We’ve taken this technology and applied it to your broadcasts… and even took it ONE STEP FURTHER!

Not only can you:

  • Resend another broadcast to those who haven’t opened
  • Resend another broadcast to those who haven’t clicked the link inside the broadcast

You can also dig deeper (much much deeper) and:

  • Resend the resent broadcast to those who haven’t opened or clicked the email
  • Resend the resent resent broadcast to those who haven’t opened or clicked the email (that’s a double resent, not a typo)
  • Take it to as many levels as you want

Let that sink in for a moment…

What this means is that you can literally make sure (almost) all your contacts get to see your broadcasts. If they didn’t open your emails the first time you send the broadcast… send another one… if they still didn’t open this 2nd time around, send another one… if they still didn’t open this 3rd time around, send another one… etc.

How To Use This “Resend The Resent Broadcast” Feature

On the Manage Broadcasts page [BEATS Mail System & CRM] > [Broadcasts] > [Manage Broadcasts], create a new broadcast:

broadcast1

You’ll arrive at the page below. Select “Resend Existing Broadcast”:

broadcast2

Simply follow the easy on-screen instructions…

broadcast3

Login to your account now to use this feature to send out more emails to make more sales!

Let us know what you think in a comment below. We read each and every comment.