Monthly Archives: February 2015

New Feature: Your Customers Can Update Their Credit Cards & Subscriptions Directly Within Zaxaa

Yes! We’ve released 2 more new Seller features:

1. Customers can update their credit card from within Zaxaa to continue paying for your recurring/subscription offers

This is useful because when their credit card expires/about to expire, they can easily and quickly update their credit card and billing details so that they can continue to pay for your offers.

2. Customers can switch their subscriptions/plans from within Zaxaa

This is useful when you have multiple plans — e.g. Silver, Gold, Platinum and customers want to switch from one plan to another. All they need to do is simply login to their account and switch.

Note: These 2 features can only be used for transactions that take payments using Stripe or Authorize.net

How Customers Can Update Their Credit Card

Login to their customer portal here and they’ll see a screen like this:

update cc

Click the “VISA” icon and customers will be brought to a screen where they can easily update their credit card and billing details.

Note: The “VISA” icon is only available for recurring/subscription products since that’s what the purpose of updating the credit card is for — so that customers can continue paying for your subscription offers.

How Customers Can Switch Their Subscriptions/Plans

Login to their customer portal here and they’ll see a screen like this:

update subscription

Click the “arrow pointing upwards” icon as shown above and customers will be brought to a screen where they can easily switch/update their subscriptions/plans.

As always, we’re very excited to release these new features to you!

What do you think? Any comments or thoughts please leave them below.